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After receiving what you intended to purchase, would you inform a cashier that you hadn't paid for what you received, when they assumed you did?

This happened to me recently. I was getting breakfast at an Einstein Bagel drive thru. It didn't seem particularly busy at the time, the cashier thanked me-said have a good day assuming I had paid and about to close the window after I had already received my food and coffee. It would have been easy to drive off without paying. However, I felt that wasn't the right thing to do, despite a brief moment thinking about it.

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MyLiege 7 Jan 3
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3 comments

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1

I would absolutely say something if I got something I didn't pay for. If they made an error and left something out of my order, I'd certainly point that out so, why not the other way around? It might be a big corporation but, it's still an individual you're dealing with. And they might suffer some repurcussions from the error.

Duke Level 8 Jan 3, 2018
1

Yes, the same as when I get handed too much change. It's the right thing to do. The expression ontheir fsce is usually priceless. And you often get better service in the future.

1

My limit is once. If you want to argue with me, it's not worth my time. The argument has happened many times. The worst is with one of my favorite bartenders. I can never tell if she's being nice and "forgetting drinks" which I doubt or if she's really forgetting to charge me for a beer here or there. I generally just add it to the tip or at least make sure the tip is enough to cover that beer.

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