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Anyone interested in new technology?

I recently got into Salesforce, a popular CRM but totally in cloud since 1999. I remember attending their conference in 2011 and hearing how unique and useful the entire cloud idea was but I did not quite pick on it. It caught on rapidly and businesses started implementing it since. I have been hearing about a Salesforce implementation everywhere I went and am going.

Today, Salesforce beats SAP, Oracle, Microsoft, Adobe - Combined - in 2022 CRM Marketshare worldwide, its market cap is bigger than Oracle (from which they split) and SAP - the large companies since 1990s. I have worked with SAP and PeopleSoft systems for a long time and recently quickly understood the value of Salesforce.

I decided to play with it and found it to be super friendly, easy to use and saw their motto (Clicks, Not Code), in action during use. I loved using, configuring it. The future is going to code-free interfaces in all technology for the user. It also has tons of bells and whistles than come prepackaged and ready to use. Very little coding is required if at all.

I made this comparison chart of how an IT dept of a business traditionally builds itself with big 11 steps vs. what Salesforce offers just in 2 steps. I have worked with businesses who are still struggling with buying servers and doing backups and disaster recovery troubles. None exists with Salesforce.

These are the types of systems and automations that will bring downtowns as we know, plantation-style work structures, 9 to 5 rut with multiple levels of hierarchy looking over your shoulders - down. Remote working, freedom in work and life balance, in choosing your hours, getting paid for delivery and not time are in. The hold of the Republicans and Chamber of Commerce on workforce so that the capital can exploit will loosen I hope.

Look at the sleek interface (lightening framework) vs. how they started in 1999.

Would love to have comments/feedback.

St-Sinner 9 Apr 16

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It's awesome to see your enthusiasm for new technology, especially Salesforce! Cloud-based solutions have indeed revolutionized the CRM market, and Salesforce's success story is impressive. Clicks, not code, sounds like a game-changer, making it easier for businesses to implement and customize their systems.
Your comparison chart highlights the benefits of using Salesforce, streamlining processes, and eliminating traditional IT complexities. It's fantastic to witness how technology like this can transform the workplace, promoting remote work and work-life balance.
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Link - no, but thank you.

Now everybody is talking about Click, Not Code or No Code or Low Code like Dynamics 365, SAP Hanna. Technology can change things upside down and alter the landscape completely. I started with SAP R/3 in 1990s. Technology stalwarts like Yahoo, Sun Microsystems and AOL were at the top, now they are not to be seen anywhere. Sibel Systems was the CRM king but their runaway Marc Benioff made Salesforce 10 times bigger. Microsoft has shown the staying power through, 2008 market meltdown, blockchain etc. and we just don't know yet who is the king in the making. It is very likely that it is nobody we have seen yet.

I suspect the next king is going to be in payment processing after Feds announced the FedNow yesterday. Check21 changed tons of things in that sphere in the last 16 years.


I agree, if you are creating a brand new process from scratch, you don't need any external data interfaces, etc. Salesforce is very easy to configure.

But if you have existing processes using another platform, let's says Oracle Service Cloud, it's not so easy to transition.

Or if you have processes on two different platforms, that interface with each other, and they have interfaces with other data systems, plus workflow, and more; let's just say it is extremely complicated. I have been working on a project since March 2020, to move these processes to the Salesforce platform, additionally working with Throughline on wireframing, bringing in SKUID for application development in conjunction with Salesforce, and so on.

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