i HAVE a phone. i don't need a new phone. i need a new service. i hate tracfone. i'm glad it works for you but i have used it for years too and it has sucked the whole time.

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@genessa in my 70 years, I find that you pay with money OR you pay with time

@AnneWimsey indeed. but if you do not HAVE the money, then that information is less useful than it should be.

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@genessa so then the Time in this case is you on the phone to customer service, right?

@AnneWimsey yes. time i have. i may not like spending it but i HAVE it. the money i do not. the printing press in the basement is broken.

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not cheap is a dealbreaker. we are on a fixed income. that is why i am looking for cheap.

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i have a smart phone. i don't need a new phone. i need service that works and people who don't lie to me (see my short tale below).

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i spent over a month trying to get them to put me back on a plan they took me off of for no reason, and at the end of that time they said they had succeeded and i was now back on the plan. my minutes ran out today. i called to ask why, since i don't use the phone that much. that's when i found out they had lied and never put me on any plan, so i was just using my saved minutes until they ran out! after all that work! i don't want to get used to being abused.

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i've been their customer for many years. they did awful things in the past too. they just suck.

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i will look into it, but $20 is a lot for us, even though it's cheap for cell service. also i already have a phone. i just need to switch services. i don't want to pay twice what i am paying now. i just want not to be screwed the way tracfone screws its customers (notably, me!)

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