As a hospitality worker, it surprises me how reliable you find Expedia. We had several instances this summer where someone showed up at the Lodge with an Expedia reservation (paid and everything) but there was no corresponding reservation in our system because Expedia had never sent the info over. We also frequently get wrong dates and room types from them. It can be a real pain to deal with.

@JeremyTaylor That is pretty weird. Of course, I use Expedia.ca. I don’t know how different it would be with Expedia.com. May be they handle much higher volume from US customers and more mistakes happen. I’ve never had any issues myself and rely on them a lot and have always been happy with them. If in doubt, deal directly with the airline, etc. I guess.