Feeling quite lucky today! My "Buy it for looks, buy it for Life" Moen faucet neck broke off in my hand (absolutely No forcing, ever) after less than years. I have replaced plenty of faucet sets in my 47 years in this house, But the getting-up & down thingy is not so easy nowadays, so i looked on our local website for a handyman. He said he was working in my town today & would stop to assess the job when he finished. When he called back, i started to give my location, and as soon as i mentioned the name of my street he informed me he had had an altercation with a customer here & was enjoined from going Anywhere on my street! Not 100 yards from them/their house, as in a "normal" restraining order, but this entire street! Pretty glad he isn't coming here!!!!!!
I have a Pfister pull out. The hose was wearing out on the outside. I called them up to order the part, they sent it to me for free. I’ve had the faucet for at least ten years. Lifetime guarantee. I think you dodged a bullet with your handyman though.