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Has anything ever happened in a restaurant that made you walk out?

Redcupcoffee 7 July 26

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9

I'm a restaurant manager and in my experience when tables walk out, 99% of the time it was because their server never greeted them or acknowledged them. Nobody wants to sit around and be ignored, especially when their hungry. My restaurant has a two strike policy for servers before they are terminated for this happening.

As for myself, the only time I've walked out of a restaurant as a customer was for this exact reason. We got our drinks, then waited. And waited. And waited. After about twenty minutes we got up and went elsewhere.

Wow, a two strike policy, that's serious. I mean I love being a great waitress and would never get a strike, but am kinda of impressed and horrified at the same time.

Thanks for sharing an inside perspective.

6

I suffered through some nasty situations and stayed because I thought courtesy demanded that I do so. Now that I'm old and cranky, I would walk out and leave those people behind.

Older, wiser, and more aware of the value of your time...not cranky.

Unless you were cranky that day? 🙂

@Donotbelieve Probably some of both 😉

@Redcupcoffee Me, too. I want a cane with sharp, pointy bits on the end - a cane for pokin' people 😉

@pixiedust I prefer the term, "feisty".

@Donotbelieve I love "feisty"

6

Something didn't happen in a restaurant that made me walk out. Couldn't get any service.

lerlo Level 8 July 27, 2018
5

Yes. I stood there for quite a while. It wasn't busy. Waitstaff kept walking by me.

I walked out.

5

Being ignored as many others have mentioned. And I'll add another type of business to the list (making it 2, LOL!). A couple of weeks ago my ex and I had to get a car for our daughter. Mom communicated with the "Internet sales manager" of some dealer group, confirmed there was a particular car we were interested in and made an appointment.

We show up for the appointment and are greeted by a regular salesperson in the lot, ex tells him we have an appt. He asks what car, she tells him. He walks us inside. He disappears. A short time later the "sales manager" comes over and tells us that the car we're interested in is actually not available and was listed by mistake. It was involved in an accident and is a total loss (completely in conflict with the info advertised about the car). So now we feel misled. He immediately offered to show us other cars. This is a classic bait & switch tactic that is completely dishonest. We told him we felt misled and we walked.

@Redcupcoffee Totally! We wound up buying from Hertz. Good deal, good car, painless process.

4

In a "popular" seafood restaurant we were being escorted across the dining room to our table by the hostess. As we were walking across the carpeted floor I heard a squish, squish, squish sound as we walked and the floor felt a little mushy. I stopped, looked down and saw moisture around the soles of my sneakers amd the footwear of my wife and kids. I stopped the histess and asked her why. She said "Why what"? I asked, "Why is the carpet soaked?" She said, "You'll have to ask the manager." I said, "No, you ask the manager. We're leaving." And we did. We haven't been back there since.

@Redcupcoffee. Aww, now where's the fun in that? You'll know it when yiu squish it. ?

4

No, but I remember a time I wanted to walk out. I took a woman to dinner once and we had a table for two. She decided to shake up the ketchup and the lid came off while she was shaking. This was before the days of paint ball.

4

I used to be a chef, so I know all of the problems that can happen, and believe me a lot can go wrong.

One of the most common is when the kitchen gets slammed. That is usually caused by the hostess seating every one at once and the servers scramble to take everyones order. and the kitchen gets every order at once, which makes prepairing every thing takes a little while, so some that are waiting for their order will have to wait a while, which sucks.

Another is having a special dish or two. As a chef you can only guess how many might be served, you don't want to buy too much of an item be it fish, or seafood, or anything else that doesn't have a long shelf life, so if you don't sell them you are kind of screwed. at the same time you don't want to get too little so you don't run out.
I've had the latter happen many times, and I know how frustrating it can be to a customer that ordered the spacial, only to have the server come back after a while and say, sorry we are all out of that dish.

But to answer your question.
Yes I have. But only a few times, and it's never just one thing.
It's usually a mix of a terrible server, Bad food, ( I don't mean not a good recipie, I mean Food that has gone bad), but they serve it any way. Over or under cooked food.

It hasn't happened often, but, yes I have.

4

someone tried to serve me a steak that wasnt pink in the middle.

Nothing ruins a great cut of mean like over cooking it.

3

Yes, I walked out and called the cooperate number when I witnessed an employee barely even rinsing their hand after using the bathroom.

3
  1. When out with my dad, we might walk out if he thought the prices were too high.
  2. Waiting too long to be waited on.
  3. Noticing a sign that reads "We reserve the right to refuse service to anyone", which is a bit of a throw back to when restaurants opposed serving people of color after ti became illegal to refuse them service (in U.S.). If I see such a sign today, I will go elsewhere.
3

Fortunately, we were already on our way out when I noticed a mouse break dancing maybe 2 feet from the hostess station. I pointed it out to them, but got an indifferent shrug in response. Suspect that the mouse may have ingested poison. Haven't been back in over a year.

3

Two things.

  1. A roach crawled across the table, over our utensils and everything.

  2. An ethnic group of people got VERY hostile when a waiter stopped by the hostess stand and asked if he could help a lady who had just come in the door (several people were seated on a bench, waiting for the hostess who had yet to show). They screamed accusations of racism. The situation felt dangerous. We skedaddled.

Zster Level 8 July 27, 2018
3

Terrible service.

Yes, waiting too long, I go to a restaurant because I'm hungry.

3

I walked into a McDonald's near Government Camp exit off I-84. Went to the restroom first to wash my hands. As I was walking out one of the cooks walked out also after leaving a stall. He didn't wash his hands and I watched as he walked right back to cooking burgers without stopping anywhere to wash his hands. I caused a stir and walked out.

Yes! Would have worked great on Seinfeld!

3

Yes, I walked out of a restaurant in Christchurch New Zealand because they showed us our table, handed us our menus then ignored us for 30 minutes (despite serving tables around us). I wonder how long it was before they noticed we were gone.

Anyway I notice they went out of business a long time ago. Fancy that?

Strabo Level 6 July 27, 2018
3

Not really. I walked out of an Indian restaurant when I realized that not one meal on the menu included any greens.

2

A lady making a cheese sandwich and licking her fingers to get the cheese unstuck...
Never been back..

Buddha Level 8 July 27, 2018
2

Sure. After 30 minutes of waiting to be served in a half full restaurant.

2

Several times, Once watched a cook wipe her nose then handle my food. But usually I leave for bad service.

@Redcupcoffee I've also walked out when the guy who took my money handled my food

@Redcupcoffee When ever I've gone to Hooters I never was focused on the food, so never noticed anything with the food that is.

2

Bad bad service. Totally ignored for over an hour and had to be somewhere afterwards.

2

This week I was in a restaurant with friends. I finished my meal and was tired of sitting. That caused me to pay my bill and walk out.

2
2

Good question, @RedCupCoffee. I'm a patient person and understand what goes on in the kitchen. Just walked out once after waiting over 2 hours for our meal, with no notification of how long the wait might be. If a server said in the beginning how long, and they brought a large bottle of wine to the table with breads, I would not mind the 2 hours. The Server would be at fault for not communicating, if I were to walk out.

2

Great topic! I feel like I probably have but honestly don't remember... I know I have gotten p'd, then didn't go back, but I'm the kind of person to give everyone a chance, one chance, lol ?

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