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Has anything ever happened in a restaurant that made you walk out?

By Redcupcoffee7
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36 comments

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0

During this past winter I went to a restaurant for breakfast. It was seat yourself, I took an empty table where I thought I'd be warm enough with the door opening. One of the waitresses took my order and brought my drink, then another waitress "suggested" I move to a smaller table as they had a bigger party come in. Problem was the new table was out of the line of sight and cold. After waiting for my food for a long time, my waitress finally saw me and said she thought I had left and canceled my order. I was hugely torked and walked out.

9

I'm a restaurant manager and in my experience when tables walk out, 99% of the time it was because their server never greeted them or acknowledged them. Nobody wants to sit around and be ignored, especially when their hungry. My restaurant has a two strike policy for servers before they are terminated for this happening.

As for myself, the only time I've walked out of a restaurant as a customer was for this exact reason. We got our drinks, then waited. And waited. And waited. After about twenty minutes we got up and went elsewhere.

KatMalina Level 4 July 27, 2018

Wow, a two strike policy, that's serious. I mean I love being a great waitress and would never get a strike, but am kinda of impressed and horrified at the same time.

Thanks for sharing an inside perspective.

6

I suffered through some nasty situations and stayed because I thought courtesy demanded that I do so. Now that I'm old and cranky, I would walk out and leave those people behind.

pixiedust Level 8 July 27, 2018

Older, wiser, and more aware of the value of your time...not cranky.

Unless you were cranky that day? smile001.gif

@Donotbelieve Probably some of both smile009.gif

I like being old and cranky.

@Redcupcoffee Me, too. I want a cane with sharp, pointy bits on the end - a cane for pokin' people smile009.gif

@pixiedust I prefer the term, "feisty".

@Donotbelieve I love "feisty"

6

At a buffet restaurant I walk out after I cannot eat any more, sometimes with assistance

6

Something didn't happen in a restaurant that made me walk out. Couldn't get any service.

lerlo Level 7 July 27, 2018
5

Yes. I stood there for quite a while. It wasn't busy. Waitstaff kept walking by me.

I walked out.

Ugh, that is the worst!

5

Being ignored as many others have mentioned. And I'll add another type of business to the list (making it 2, LOL!). A couple of weeks ago my ex and I had to get a car for our daughter. Mom communicated with the "Internet sales manager" of some dealer group, confirmed there was a particular car we were interested in and made an appointment.

We show up for the appointment and are greeted by a regular salesperson in the lot, ex tells him we have an appt. He asks what car, she tells him. He walks us inside. He disappears. A short time later the "sales manager" comes over and tells us that the car we're interested in is actually not available and was listed by mistake. It was involved in an accident and is a total loss (completely in conflict with the info advertised about the car). So now we feel misled. He immediately offered to show us other cars. This is a classic bait & switch tactic that is completely dishonest. We told him we felt misled and we walked.

IAMGROOT Level 7 July 27, 2018

What a shitty sales experience

@Redcupcoffee Totally! We wound up buying from Hertz. Good deal, good car, painless process.

5

Only a couple of times. Once locally when we couldn't get any service, and another at Chuck's Steak House in Waikiki, when apparently our server disappeared. The meal had been great, but the server went missing, and we spent about a half hour trying to get someone's attention to give us the check. After it was obvious they were less interested in getting paid than we were in paying, we got up and left.

Byrdsfan Level 8 July 27, 2018
5

Yes after sitting there for 30 minutes with a glass of water and nobody to wait on us.

Sheannutt Level 9 July 27, 2018
4

In a "popular" seafood restaurant we were being escorted across the dining room to our table by the hostess. As we were walking across the carpeted floor I heard a squish, squish, squish sound as we walked and the floor felt a little mushy. I stopped, looked down and saw moisture around the soles of my sneakers amd the footwear of my wife and kids. I stopped the histess and asked her why. She said "Why what"? I asked, "Why is the carpet soaked?" She said, "You'll have to ask the manager." I said, "No, you ask the manager. We're leaving." And we did. We haven't been back there since.

Yogisan Level 7 July 27, 2018

EW! Ok, now you MUST name the place! We need to know!

@Redcupcoffee. Aww, now where's the fun in that? You'll know it when yiu squish it. ?

@Yogisan Boooooo

4

No, but I remember a time I wanted to walk out. I took a woman to dinner once and we had a table for two. She decided to shake up the ketchup and the lid came off while she was shaking. This was before the days of paint ball.

DenoPenno Level 8 July 27, 2018

Always, ALWAYS check the lids!!!!

4

I used to be a chef, so I know all of the problems that can happen, and believe me a lot can go wrong.

One of the most common is when the kitchen gets slammed. That is usually caused by the hostess seating every one at once and the servers scramble to take everyones order. and the kitchen gets every order at once, which makes prepairing every thing takes a little while, so some that are waiting for their order will have to wait a while, which sucks.

Another is having a special dish or two. As a chef you can only guess how many might be served, you don't want to buy too much of an item be it fish, or seafood, or anything else that doesn't have a long shelf life, so if you don't sell them you are kind of screwed. at the same time you don't want to get too little so you don't run out.
I've had the latter happen many times, and I know how frustrating it can be to a customer that ordered the spacial, only to have the server come back after a while and say, sorry we are all out of that dish.

But to answer your question.
Yes I have. But only a few times, and it's never just one thing.
It's usually a mix of a terrible server, Bad food, ( I don't mean not a good recipie, I mean Food that has gone bad), but they serve it any way. Over or under cooked food.

It hasn't happened often, but, yes I have.

Working the food service industry is a tough job, I've done it too and as a friend called it "soul refining", I think it is deeply humbling too. It's tough to be on either sides of that coin.

4

someone tried to serve me a steak that wasnt pink in the middle.

JeffMesser Level 7 July 27, 2018

Nothing ruins a great cut of mean like over cooking it.

3

Yes, I walked out and called the cooperate number when I witnessed an employee barely even rinsing their hand after using the bathroom.

Cabsmom Level 7 July 27, 2018
3
  1. When out with my dad, we might walk out if he thought the prices were too high.
  2. Waiting too long to be waited on.
  3. Noticing a sign that reads "We reserve the right to refuse service to anyone", which is a bit of a throw back to when restaurants opposed serving people of color after ti became illegal to refuse them service (in U.S.). If I see such a sign today, I will go elsewhere.
snytiger6 Level 9 July 27, 2018
3

Fortunately, we were already on our way out when I noticed a mouse break dancing maybe 2 feet from the hostess station. I pointed it out to them, but got an indifferent shrug in response. Suspect that the mouse may have ingested poison. Haven't been back in over a year.

3

Two things.

  1. A roach crawled across the table, over our utensils and everything.

  2. An ethnic group of people got VERY hostile when a waiter stopped by the hostess stand and asked if he could help a lady who had just come in the door (several people were seated on a bench, waiting for the hostess who had yet to show). They screamed accusations of racism. The situation felt dangerous. We skedaddled.

Zster Level 8 July 27, 2018
3

A couple of weeks ago, an old stranger walked up to me and started lecturing to me about my weight. I got up and left.

Infoguy211 Level 8 July 27, 2018

That's odd

3

Terrible service.

Yes, waiting too long, I go to a restaurant because I'm hungry.

3

I walked into a McDonald's near Government Camp exit off I-84. Went to the restroom first to wash my hands. As I was walking out one of the cooks walked out also after leaving a stall. He didn't wash his hands and I watched as he walked right back to cooking burgers without stopping anywhere to wash his hands. I caused a stir and walked out.

That's a Seinfeld episode

Yes! Would have worked great on Seinfeld!

3

Yes, I walked out of a restaurant in Christchurch New Zealand because they showed us our table, handed us our menus then ignored us for 30 minutes (despite serving tables around us). I wonder how long it was before they noticed we were gone.

Anyway I notice they went out of business a long time ago. Fancy that?

Strabo Level 6 July 27, 2018
3

Not really. I walked out of an Indian restaurant when I realized that not one meal on the menu included any greens.

birdingnut Level 8 July 27, 2018
2

Only a few times, usually the service is good, the waiters are friendly, the restaurant is cozy and clean, etc. But I walked out once of a restaurant after seating down with my wife and browsing the menu. The prices were outrageous beyond description, so we stood up and left without leaving an explanation.

rsabbatini Level 6 July 29, 2018
2

A lady making a cheese sandwich and licking her fingers to get the cheese unstuck...
Never been back..

Buddha Level 7 July 27, 2018
2

Sure. After 30 minutes of waiting to be served in a half full restaurant.

Gatovicolo Level 7 July 27, 2018
2

Several times, Once watched a cook wipe her nose then handle my food. But usually I leave for bad service.

steve148 Level 7 July 27, 2018

Same thing here, a cook was making a sandwich and with one hand dipped his whole hand into a jar of mayo then slathered it on a bun....WITH HIS BARE HAND!!!

@Redcupcoffee I've also walked out when the guy who took my money handled my food

@RobLawrence It was Hooters, afterall.

@Redcupcoffee When ever I've gone to Hooters I never was focused on the food, so never noticed anything with the food that is.

@steve148 That's the whole point. Duh

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